Support
StatChat by Second Signal, Inc.
Contact Us
For questions, bug reports, or feedback, reach us by email. We typically respond within 1-2 business days.
Frequently Asked Questions
What data does StatChat use?
StatChat uses a comprehensive baseball statistics database covering over 125 years of Major League Baseball history, sourced from Retrosheet and the Chadwick Bureau. Current-season data is updated every 4 hours during the season.
How many free queries do I get?
Free users get 5 queries per week, resetting every Monday. Subscribe for unlimited queries.
How do I manage my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > [Your Name] > Subscriptions on your iPhone to view, change, or cancel your subscription.
Why did I get an unexpected answer?
StatChat uses AI to interpret your questions. Try rephrasing if the answer doesn't match what you expected. For specific player stats, try including the player's full name and the season year.
Is my data private?
Yes. We collect only an anonymous device ID and anonymous usage analytics. We do not collect your name, email, or any personal information. See our Privacy Policy for details.